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LET’S DO LINENS, INC ® will send an
order(s) to a customer via UPS for locations outside local delivery.
Shipping charges
are calculated by UPS method:
COD
tags are not used on prepaid or credit card payment methods.
COUNT
the linen by order to ensure that all are being returned. A loss bill
will be created for missing items and forwarded to you. Missing items
should be returned within 10 days to ensure proper credit toward the
loss bill.
Shake out all debris and FOLD the linen and pack in the same box (or
similar size if original is damaged by UPS). Return shipping labels
are charged with the same size box and weight. Returning order(s) items
in the same “ship to” weight group will avoid additional freight
charges.
DO
NOT
ship wet linen. If the linens are wet, please call the office for
instruction.
INSERT a copy of the invoice (or contract) with the linen. This is
very important when several orders are being shipped back at the same
time for accurate credit of returned orders.
Call
UPS, 1-800-742-5877, and request a pickup for return shipment. The new
Return UPS Shipping Label inserted in the box is to be used for
that same order. Please do not lose the label(s). Remove the
original “ship-to” label to avoid address shipping problems.
Recommended order return schedule: Orders should be shipped BY
the second business day following an event/or the day of use. Examples
are:
Friday event - Ship
by Tuesday
Saturday event - Ship by
Tuesday
Sunday event - Ship by
Tuesday
Monday event - Ship by
Wednesday
Tuesday event - Ship by
Thursday
Wednesday event - Ship by
Friday
Thursday event - Ship by
Monday
LET’S
DO LINENS,INC.® will begin billing for a second rental period if the
shipment has not been received within one (1) week of the party date.
All UPS orders must be returned in a timely manner. Continued late
returns may result in suspension of service.
Should you choose to return the order by your own method, we do not
recommend using any service which lacks tracking ability. Lost return
shipments will be the responsibility of the customer for full
replacement cost of all lost linen.
If you
have any questions, please call the office at 1-856-455-6652.
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